Since we ship the order in 24-48 hours, order can only be cancelled before order was submitted to warehouse for processing. For order cancellation requests after order was processed, we will try to submit requests to warehouse to intercept the order, however it won't be guaranteed.
We ONLY HONOR CALL-IN cancellations. Please call us to cancel the order. We do not guarantee order will be cancelled on time if you email your cancellation request to us, since we may not catch the email before order submitted to warehouse for processing.
Please note that, all carriers have different pick up schedules. If you try to cancel the order on the same day as we are shipping the order out. It may not be cancelled since it could be picked up by carriers